Privacy policy

EVIM PRIVACY POLICY

Last Updated: August 9, 2026

EVIM LLC (“EVIM,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, disclose, and protect personal information.

This Privacy Policy describes how EVIM collects, uses, processes, and discloses personal information when you visit or use evim.store, purchase products from us, create an account, communicate with us, subscribe to marketing communications, interact with our advertisements, or otherwise use our website and related services (collectively, the “Services”).

EVIM operates the online store located at evim.store. Our ecommerce platform is provided by Shopify, which enables us to operate the website, process transactions, provide checkout functionality, and deliver other ecommerce services.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, use, or disclosure of personal information, this Privacy Policy will control for those privacy-related matters.

1. Personal Information We Collect

The information we collect depends on how you interact with EVIM.

“Personal information” means information that identifies, relates to, describes, or can reasonably be associated or linked with an individual or household, as defined by applicable law.

We may collect the following categories of personal information.

Contact Information

This may include:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Other delivery or contact information you provide

Order and Transaction Information

This may include:

  • Products purchased
  • Products viewed
  • Shopping-cart activity
  • Wishlist activity
  • Order history
  • Transaction dates
  • Purchase amounts
  • Returns
  • Refunds
  • Cancellations
  • Shipping information
  • Delivery status
  • Customer-service history

Payment Information

When you make a purchase, payment information may be collected and processed by Shopify, payment processors, financial institutions, and other payment-service providers.

Depending on the payment method, this may include:

  • Credit or debit card information
  • Billing information
  • Payment authorization information
  • Transaction details
  • Payment confirmation
  • Digital-wallet information

EVIM does not necessarily receive or independently store complete payment-card numbers.

Account Information

If account functionality is available and you create an account, we may process:

  • Account name
  • Login credentials
  • Account preferences
  • Saved addresses
  • Order history
  • Account settings

Customer Communications

When you contact us, we may collect the information contained in your communication, including:

  • Customer-support requests
  • Questions
  • Product inquiries
  • Return requests
  • Damage claims
  • Photographs
  • Reviews
  • Feedback
  • Complaints
  • Other information you voluntarily provide

Device and Technical Information

When you access our Services, information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Device identifiers
  • Network information
  • Referring website
  • Pages viewed
  • Approximate location derived from IP address
  • Date and time of visits
  • Website interactions

Website Usage Information

We and our service providers may collect information about how you interact with EVIM, including:

  • Products viewed
  • Searches performed
  • Pages visited
  • Links clicked
  • Cart activity
  • Checkout activity
  • Website navigation
  • Advertising interactions
  • Session information

Marketing Information

If you subscribe to marketing or interact with advertising, we may collect information relating to:

  • Email subscriptions
  • Advertising engagement
  • Promotional preferences
  • Marketing campaign interactions
  • Products that may interest you

2. Sources of Personal Information

We may obtain personal information from several sources.

Directly From You

For example, when you:

  • Place an order
  • Create an account
  • Contact customer support
  • Submit a return request
  • Subscribe to marketing
  • Submit a review
  • Participate in a promotion
  • Complete a form

Automatically From Your Device

We may collect information through:

  • Cookies
  • Pixels
  • Tags
  • Local storage
  • Analytics technology
  • Similar tracking technologies

From Shopify

Shopify powers our ecommerce store and may provide EVIM with information necessary to operate the store, fulfill orders, analyze store performance, prevent fraud, communicate with customers, and provide ecommerce functionality.

From Service Providers

We may receive information from companies that assist us with:

  • Payment processing
  • Fraud prevention
  • Website functionality
  • Analytics
  • Customer service
  • Email marketing
  • Advertising
  • Fulfillment
  • Shipping
  • Delivery
  • Returns

From Business and Advertising Partners

Where permitted, we may receive information from advertising networks, social-media platforms, analytics providers, and other business partners.

3. How We Use Personal Information

We may use personal information for the following purposes.

Processing and Fulfilling Orders

We use information to:

  • Process purchases
  • Verify payment
  • Submit orders for fulfillment
  • Arrange shipping
  • Provide tracking information
  • Deliver products
  • Process returns
  • Issue refunds
  • Resolve damaged or missing-product claims

Because EVIM works with third-party suppliers, manufacturers, warehouses, carriers, distributors, and fulfillment partners, we may provide them with information reasonably necessary to fulfill your order.

This may include your:

  • Name
  • Shipping address
  • Telephone number
  • Order details
  • Other information necessary for fulfillment or delivery

Providing Customer Service

We may use your information to:

  • Respond to inquiries
  • Locate orders
  • Investigate delivery issues
  • Process return requests
  • Resolve damage claims
  • Address missing products or parts
  • Provide account support

Operating and Improving EVIM

We may use information to:

  • Maintain the website
  • Improve navigation
  • Understand customer preferences
  • Analyze purchasing trends
  • Evaluate product interest
  • Improve our product assortment
  • Improve customer experience
  • Develop new services and functionality

Personalizing Your Experience

We may use information about your interactions with EVIM to personalize:

  • Product recommendations
  • Website content
  • Promotions
  • Marketing communications
  • Advertising

Marketing and Advertising

Where permitted by law, we may use personal information to:

  • Send promotional emails
  • Inform customers about products
  • Advertise EVIM products
  • Measure advertising effectiveness
  • Create or use advertising audiences
  • Display advertisements that may be relevant to your interests

You can unsubscribe from promotional email communications by using the unsubscribe link contained in the email.

Even if you unsubscribe from marketing, we may continue sending transactional communications concerning your orders, account, returns, security, or other business matters.

4. Cookies and Similar Technologies

EVIM, Shopify, and certain service providers may use cookies and similar technologies.

These technologies may be used for:

  • Website functionality
  • Remembering preferences
  • Maintaining shopping carts
  • Checkout functionality
  • Security
  • Fraud prevention
  • Analytics
  • Performance measurement
  • Advertising
  • Personalization

Some cookies are necessary for the website to operate.

Other cookies may be used for analytics, personalization, or advertising depending on your location, consent choices, and our website settings.

Where required, EVIM provides controls allowing visitors to manage non-essential cookies.

You can also adjust certain cookie settings through your browser, although disabling necessary cookies may affect website functionality.

5. Shopify

EVIM's ecommerce platform is provided by Shopify.

Shopify processes personal information associated with your use of the Services in order to provide ecommerce infrastructure, checkout, security, fraud prevention, analytics, payment-related functionality, and other services.

Information submitted through EVIM may therefore be transmitted to and processed by Shopify.

Shopify may process information in locations outside the jurisdiction where you reside.

Shopify maintains its own privacy practices and privacy controls.

You can learn more about Shopify's handling of consumer personal information through the Shopify Consumer Privacy Policy and Shopify's privacy portal.

Shopify's current privacy tools also allow consumers to request access, deletion, and certain advertising-related privacy choices directly from Shopify where applicable.

6. Shopify Network Intelligence and Enhanced Services

EVIM may use Shopify features that combine information from interactions with our store with information processed by Shopify across its platform to provide enhanced ecommerce services.

Where Shopify Network Intelligence or related enhanced services are enabled, Shopify may process customer information to provide functionality including:

  • Improved personalization
  • Product recommendations
  • Analytics
  • Fraud protection
  • Advertising measurement
  • Advertising-related services
  • Store growth features

Where legally required, these activities are subject to customer consent and opt-out choices.

Shopify states that when merchants use its privacy controls, customer choices made through a cookie banner, Global Privacy Control, or data-sharing opt-out page can affect how customer data is used for advertising purposes within Shopify Network Intelligence.

7. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate EVIM.

Shopify

We disclose and transmit information to Shopify because Shopify provides our ecommerce platform.

Payment Processors and Financial Institutions

Payment information may be shared with payment processors, banks, card networks, fraud-screening services, and other companies necessary to complete transactions.

Shopify's current U.S. Payments Terms require merchants to disclose Shopify and payment processors' handling of customer-payment information.

Suppliers and Fulfillment Partners

We may disclose information to:

  • Manufacturers
  • Suppliers
  • Distributors
  • Warehouses
  • Fulfillment providers
  • Shipping carriers
  • Delivery providers
  • Return-processing partners

We disclose only information reasonably required to process, fulfill, ship, deliver, track, return, replace, or otherwise service an order.

EVIM does not publicly disclose its sourcing or fulfillment network simply because customer information is shared with those parties for order fulfillment.

Technology and Business Service Providers

We may share information with companies providing:

  • Website hosting
  • Technology
  • Cloud storage
  • Customer-service tools
  • Email services
  • Analytics
  • Fraud prevention
  • Cybersecurity
  • Accounting
  • Professional services

Advertising and Marketing Providers

We may share or permit the collection of certain information by advertising platforms, analytics companies, marketing services, or social-media platforms where permitted.

Depending on applicable privacy law, certain advertising-related disclosures may legally be considered “selling,” “sharing,” or processing for “targeted advertising,” even when EVIM does not receive money in exchange for personal information.

Legal and Regulatory Purposes

We may disclose information when reasonably necessary to:

  • Comply with law
  • Respond to subpoenas
  • Respond to court orders
  • Respond to government requests
  • Investigate fraud
  • Protect EVIM
  • Protect customers
  • Protect the rights or safety of others
  • Establish or defend legal claims

Business Transactions

Information may be transferred in connection with:

  • Merger
  • Acquisition
  • Financing
  • Reorganization
  • Sale of assets
  • Bankruptcy
  • Other corporate transaction

8. Sale and Sharing of Personal Information

EVIM does not sell personal information for money.

However, certain uses of analytics, advertising technology, cookies, pixels, or advertising partners may be considered a “sale” or “sharing” of personal information or targeted advertising under certain U.S. state privacy laws.

Where applicable, you may have the right to opt out of those activities.

EVIM may provide a Your Privacy Choices or Data Sharing Opt-Out link through the website for this purpose.

Shopify provides merchants with tools for a data-sharing opt-out page and supports Global Privacy Control signals in applicable circumstances.

9. Global Privacy Control

Where required by applicable law and supported by our technology, EVIM and Shopify may recognize the Global Privacy Control (“GPC”) signal as a request to opt out of certain sale, sharing, or targeted-advertising activities.

A GPC preference typically applies to the browser or device from which the signal is sent unless it can be associated with your account.

10. Social Media and Third-Party Websites

EVIM may maintain pages or accounts on third-party platforms such as social-media networks.

Our website may also link to third-party websites.

When you interact with third parties, their own privacy policies and terms govern their collection and use of information.

EVIM is not responsible for the independent privacy practices of websites or platforms we do not control.

11. Security

EVIM takes reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no system, website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.

You should avoid sending highly sensitive information through unsecured communication channels.

If you maintain an EVIM account, you are responsible for protecting your login credentials and should not share your password with others.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on factors including:

  • Maintaining customer accounts
  • Fulfilling orders
  • Processing returns
  • Maintaining business and accounting records
  • Tax obligations
  • Fraud prevention
  • Resolving disputes
  • Chargebacks
  • Product-safety matters
  • Enforcing agreements
  • Legal and regulatory requirements

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

13. Children's Privacy

EVIM is intended for adults purchasing furniture, décor, and other home products.

Our Services are not directed toward children.

We do not knowingly collect personal information from children under the age at which parental consent would be legally required.

If you believe a child has provided personal information to EVIM without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

14. Your Privacy Rights

Depending on where you live and applicable law, you may have some or all of the following rights concerning your personal information:

Right to Know or Access

You may have the right to request information about the personal information we collect, use, or disclose.

Right to Delete

You may have the right to request deletion of certain personal information.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable format.

Right to Opt Out

You may have the right to opt out of:

  • Sale of personal information
  • Sharing of personal information
  • Targeted advertising
  • Certain profiling activities

where applicable.

Right to Withdraw Consent

Where processing is based on consent, you may have the right to withdraw that consent.

Right to Appeal

Certain jurisdictions may provide the right to appeal a decision concerning a privacy request.

Right to Non-Discrimination

EVIM will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.

Privacy rights vary by jurisdiction and may be subject to exceptions or verification requirements.

15. Exercising Your Privacy Rights

You may submit an applicable privacy request by contacting EVIM using the information in the Contact Us section below or by using privacy-request tools provided through the website.

We may need to verify your identity before completing certain requests.

Verification may require information reasonably necessary to confirm that you are the person associated with the information at issue.

You may also be permitted to use an authorized agent where allowed by law.

We may request evidence that the agent has authority to submit a request on your behalf.

We will respond within the timeframe required by applicable law.

16. Your Privacy Choices

Where available, EVIM provides a Your Privacy Choices or similar link allowing customers to manage certain data-sharing and advertising choices.

Customers may also use Shopify's privacy portal for certain data processed independently by Shopify.

Shopify currently provides tools for merchants to configure cookie banners and data-sharing opt-out pages on a regional basis.

17. Marketing Communications

You may unsubscribe from promotional email communications at any time by clicking the unsubscribe link in the applicable email.

Opting out of marketing does not prevent EVIM from sending non-promotional communications such as:

  • Order confirmations
  • Shipping notices
  • Return communications
  • Refund notices
  • Security notifications
  • Policy notices
  • Customer-service responses

18. International Data Transfers

EVIM, Shopify, and our service providers may process or store personal information in countries other than the country where you live.

When legally required, appropriate safeguards may be used for international transfers of personal information.

Shopify maintains its own international-data-processing practices as described in its privacy documentation.

19. State-Specific U.S. Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on eligibility and jurisdiction, those rights may include:

  • Access
  • Correction
  • Deletion
  • Portability
  • Opting out of targeted advertising
  • Opting out of sale or sharing
  • Appealing certain privacy decisions
  • Limiting certain uses of sensitive personal information

These rights are subject to the scope, thresholds, definitions, and exceptions of the applicable law.

We will honor applicable rights where EVIM is legally required to do so.

20. Sensitive Personal Information

EVIM does not intentionally seek sensitive personal information beyond what may reasonably be necessary to conduct ecommerce transactions, prevent fraud, comply with law, or provide requested services.

Please do not submit sensitive personal information that EVIM has not requested.

21. Reviews and User-Submitted Content

If you voluntarily submit reviews, photographs, testimonials, or other content, portions of that information may become publicly visible if you choose to publish or permit publication of the content.

Do not include private information in a public review that you do not want others to see.

22. Fraud Prevention

EVIM and our service providers may use personal information to detect, prevent, investigate, and respond to:

  • Fraudulent transactions
  • Stolen payment methods
  • Identity misuse
  • Account compromise
  • Chargeback abuse
  • Cybersecurity threats
  • Other unlawful activity

This may include automated fraud-screening tools provided by Shopify, payment processors, or other service providers.

23. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes to our business
  • New services
  • Changes to technology
  • Changes to Shopify functionality
  • Changes to privacy practices
  • Legal or regulatory developments

When we update this Policy, we will revise the Last Updated date above.

If applicable law requires additional notice or consent for a material change, we will provide it.

24. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact:

EVIM LLC
1243 65th Street
Brooklyn, New York 11219
United States

Email: evimsupport@gmail.com
Website: evim.store